What CRM love looks like

“Just the ability to summarize and share call notes easily with the branch has been huge. We used to edit and summarize them manually, now it’s just three clicks. It’s probably gained us a day each week.”

“If someone’s off sick or on holiday, anybody on the team is able to jump into their accounts and know exactly what’s happening. That makes onboarding new reps and coverage easier, and helps us maintain the same level of customer service, whether the rep is in-house or not.”

"We used to see large projects quoted by our quotations team, but communication didn’t always reach outside sales for proper follow-up. Proton’s had a big impact helping with that. I would absolutely recommend Proton to anybody in the distribution business. It checks all the boxes for us."

“Proton makes us look like experts. The customer thinks we know everything — because the tool does.”

“We’re seeing a 3x profit return for every dollar spent on Proton software. What makes Proton different is the people and their domain expertise. It feels like we have a partner — a group that’s living and breathing distribution. They understand the unique challenges distributors face.”

“Before Proton, important info was buried in reports and often overlooked. With Proton, the data is right at our fingertips, easy to access and actionable. It's a game-changer for our daily routine.”

“In just two minutes in the car, sales reps can skim through the Proton app and see everything going on with the customer they're visiting."

"After I got into Proton, my sales skyrocketed. Proton hasn’t just helped me maintain and build my business; it's also helped me personally. It has made me a better sales rep."

“One time, we said, ‘For one week, trust every recommendation that Proton gives you and talk with your customer about it.’ They had a 40% close rate on brands that they never would have talked about before.”

"Proton answers the 'who do I call first?' question for you. When you use Proton, you basically become a sales analyst without even trying, because all the info you need is served to you."

“Proton pulls data from all our systems, so it's all in one place. It’s been a huge time saver. A task that used to take about an hour now takes me less than ten minutes.”

“Our reps don't see Proton as a chore. We have a call target of 50 per week, but some reps are making double that. They're going above and beyond because they can see their progress every day in Proton."

"Proton has made our sales team much more proactive, rather than just reacting to incoming orders. This has helped us increase the order size per invoice. Proton has increased the amount of sales our team has been able to close."

“One of our new reps pitched products to a large account based on Proton’s recommendations. The customer said, ‘I never knew you supplied those products.’ Now we’re in the final stages of closing a huge deal with that customer—all within the rep’s first 90 days.”

“We’ve gone from zero CRM culture to everyone talking about Proton every single day. That in itself within 3 months of launching has just been spectacular.”

“The value of Proton for our industry is that right out of the box, it speaks our language. It understands what challenges distribution companies have.”

“Just think of the best assistant you’ve ever had. You can plug an account number or contact name into the system and get all the information you need within seconds.”

"Proton is the best ROI of any tech investment we've made in the past 30 years."