NEW · ORDER & QUOTE ENTRY AI

Stop typing quotes.
Start sending them.

AI that reads any request, matches every part to your catalog, and drafts an ERP-ready quote or order in under a minute.

Already running at the largest industrial distributors in North America.

45 sec

Average time from request to ERP-ready quote.

90%+

First-time match rate across millions of cross-references.

15 min → 1 min

What a manual quote used to take. What it takes now.

TRUSTED BY LEADING DISTRIBUTORS WORLDWIDE
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Founder memo

You're paying people to type. Every day. On repeat.

A customer emails your team: "We need 12 of the ½-inch brass fittings, 8 check valves, and a quote on 50 feet of ¾ copper."

Someone opens Outlook. Then the ERP. They look up the customer number. Search for the first product. Enter the quantity. Search for the next. Check inventory. Check pricing. Build the quote. Submit. Flip back to Outlook to reply.

Fifteen minutes. For one email.

If your team handles fifty of those a day, that's hours of skilled labor spent reading requests and typing them into a system. Add the mistakes that come with doing it manually at volume, and the cost gets worse.

I watched it happen at a multi-billion-dollar distributor. They had 100 people who did nothing but enter quotes. Every day. They built an internal AI to fix it and got to a 40% match rate. We replaced the internal build and now run above 90%.

Proton reads incoming requests across any channel, matches the products to your catalog, and builds the quote or order automatically. Your team reviews and approves. The whole thing takes under a minute, with no manual entry required.

Margins in distribution are thin. Labor costs aren't. Order and quote entry automation is the fastest way to close that gap.

Benj Cohen

Founder & CEO, Proton

4th generation distributor @ Benco Dental

Definition

What is AI order and quote entry automation?

AI order and quote entry automation reads incoming customer requests — emails, PDFs, voicemails, handwritten lists, spreadsheets — and converts them into ERP-ready orders and quotes without manual typing. The AI matches each item to the distributor's catalog using cross-reference, pricing, and inventory data, then routes a draft to a rep for review.

For most distributors, order entry has stayed manual because the inputs are messy. A customer says "the thing we ordered last March." Another sends a PDF with a competitor's part numbers. A third leaves a voicemail with twelve items. Generic OCR can't handle that. Distribution-specific AI can.

Proton's AI was built for these inputs. It learns your catalog, your customers' nicknames, and your reps' editing patterns over time. The output is a draft quote or order with the right products, right pricing, and right inventory check — ready for a human to send.

Overview

Automate every quote and order, start to finish.

01

Quote in seconds, not minutes

Customers send a part number, a vague description, or "the thing we ordered last March." Proton finds it with pricing, availability, and alternatives ready to go.

02

Get it right the first time

Manual data entry across systems is where errors happen. Proton generates quotes and orders from unified product, pricing, and inventory data. Reps review and send.

03

New hire? Doesn’t matter.

Real-time product recommendations, smart pricing, and instant alternatives mean your newest hire supports customers with confidence. No tribal knowledge required.

04

Turn more quotes into orders

Most quotes die in follow-up limbo. Proton keeps every opportunity visible, reminds reps when to re-engage, and makes it simple to turn "let me think about it" into a PO.

How it works

Customer request comes in. Quotes and orders go out.

Step 1

Customer request comes in

Email, call notes, handwritten list, PDF, spreadsheet, voice memo. Any format, any channel.

Step 2

Proton parses and matches your SKUs

The AI reads the request and identifies products even when described with competitor part numbers, vague descriptions, or customer-specific nicknames.

Step 3

Pricing, inventory, alternatives

Customer-specific pricing. Branch-level availability. Substitutes when stock is out. All ready before the rep opens the draft.

Step 4

Rep reviews. Approves. Sends.

The human stays in control. Proton handles the typing. Order or quote is in your ERP in under a minute.

Get a quote or order ready in just 45 seconds.

Inputs

Handles any input format your customers send.

Your customers don't send tidy purchase orders. They send what's fastest for them. Proton processes whatever comes in.

Email body text

Natural-language requests with line items mixed into the message.

PDF attachments

Purchase orders, RFQs, takeoff sheets, project specs.

Spreadsheets

Excel, CSV, Google Sheets with hundreds or thousands of line items.

Handwritten notes

Counter sales scans, photos from the field.

Voicemails & calls

Orders dictated over the phone, transcribed and matched.

Web forms & EDI

Structured channels feed the same review queue as everything else.

Competitor part numbers, too.

·

The cross-reference engine maps equivalent products from any manufacturer to your SKUs.

·

No templates. No part numbers required.

·

No customer-side training.

Who it’s for

Built for inside sales, counter sales, and the field.

inside sales

Inbound queue, drafted before the rep opens it.

Inbound emails turn into drafted quotes by the time the rep opens them. A 400-line spreadsheet from a contractor gets matched in minutes instead of two days. Quote follow-up runs on autopilot so deals don’t sit in limbo.

counter sales

Walk-ins, captured as they talk.

A walk-in customer rattles off twelve fittings. The counter rep talks them through the order while Proton transcribes, matches, and builds the cart. The customer leaves with the order entered correctly the first time.

outside reps

Dictate from the field. Quote on the drive home.

A maintenance manager calls from a plant floor with a parts list. The rep dictates into Proton from their phone. The quote is ready to send by the time they’re back in the truck.

customer service

Change orders. Re-quotes. No re-keying.

Order changes, add-ons, and re-quote-with-this-swap requests run through the same workflow. No re-keying.

Comparison

How Proton compares to other order entry tools.

CAPABILITY
Generic order entry
Point solutions
PROTON
Reads emails, PDFs, handwritten lists, voicemails
Reads emails, PDFs, handwritten lists, voicemails
Limited
Some formats
All formats
Matches competitor part numbers (cross-reference)
Matches competitor part numbers (cross-reference)
No
Manual or partial
AI cross-reference engine
First-time match rate
First-time match rate
~40–60%
60–75%
90%+
Customer-specific pricing pulled automatically
Customer-specific pricing pulled automatically
No
Sometimes
Yes
Branch-level inventory checked at quote time
Branch-level inventory checked at quote time
No
Sometimes
Yes
Learns each rep’s editing patterns over time
Learns each rep’s editing patterns over time
No
Limited
Yes
Connects to CRM, PIM, eCommerce on shared data
Connects to CRM, PIM, eCommerce on shared data
No
Single-purpose
Yes, one platform
Implementation time
Implementation time
3–6 months
4–8 weeks
Days to weeks
ERP-native (P21, Eclipse, SX.e, SAP, NetSuite, AS/400)
ERP-native (P21, Eclipse, SX.e, SAP, NetSuite, AS/400)
Often middleware
Some support
Direct, all majors
Platform advantage

The only order entry tool that gets smarter as your other systems do.

Most order entry tools live as a standalone box bolted onto your ERP. Proton's order and quote entry sits on a shared data foundation with Proton CRM, Proton PIM, and Proton eCommerce AI. That changes the economics.

When a rep drafts a quote in Proton, the AI sees the customer's full purchase history from CRM, the latest enriched product attributes from PIM, and the customer's browsing behavior from the website. The draft is more accurate, the alternatives smarter, the cross-sell suggestions convert.

Buy Proton order entry first, layer on the rest of the platform without re-implementing. Buy the CRM first, order entry plugs in without integration work. That's the platform advantage.

CR
Proton CRM

Customer history, account intel.

Shared data
PM
Proton PIM

Catalog enrichment, taxonomy.

Shared data
eC
eCommerce AI

Recs, browsing signals.

Shared data
Your ERP

P21, Eclipse, SAP, NetSuite +40.

Direct integration
Design-partner results

What changes when distributors automate quote and order entry.

The product is in design-partner phase with a small group of customers. We don't have a public case study tied to order entry yet — here's what we're hearing from those teams.

15 → 1

minutes per quote — manual to drafted-and-approved.

90%+

first-time match rate on cross-referenced parts.

400 lines

takeoff matched in 20 min by one rep. Used to take two days for a team.

3x

first-time match rate vs. existing tools customers had tried before Proton.

60–80%

reduction in cost per order, moving from manual entry.

Join the design partner program.

For distributors processing high volumes of inbound RFQs and orders. Early pricing, direct roadmap input, white-glove implementation.

Implementation

Up and running in days. ROI starts immediately.

Most distribution software takes six months and a project team. Order and quote entry doesn't. Proton ships with the matching logic, the cross-reference engine, and the ERP connectors already built — we tune to your catalog and customers, and your reps see drafted quotes on day one.

Week 1

Connect & sync

Connect Proton to your ERP. Sync product, pricing, customer, and inventory data.

Week 2

Train on your catalog

Train the AI on your catalog and your top customers’ historical orders. Configure your review workflow.

Week 3

Pilot with a small team

Pilot with a small group of reps. Tune match thresholds and approval rules based on their feedback.

Week 4+

Roll out & measure

Roll out to the full team. Track time saved, match rate, and quote-to-order conversion in the Proton dashboard.

Proton's implementation team handles every step. No middleware. No outside SI. No "we'll get back to you in six months."

ERP integration

Works with the ERP you already have.

Direct read/write — not a CSV export and a hope. Quotes and orders post to your ERP as if a rep typed them: right customer, right ship-to, right pricing tier. Audit trails stay intact.

Epicor Prophet 21
Epicor Eclipse
Infor SX.e
SAP S/4HANA & ECC
NetSuite
IBM AS/400 · iSeries
Security

Enterprise-grade security and privacy.

Proton protects your data with the highest standards. We're one of the only distributor software platforms with SOC 2 Type II compliance — which is why IT teams trust us with their data, and why we're ready for even the most rigorous security reviews.

SOC 2 Type II

Independently audited & certified

GDPR & CCPA

Compliant and ready

AES-256

At rest and in transit

Role-based access

Full audit logs

Related products

Order entry is one piece of the platform.

Proton CRM

Turns order-takers into order-makers. AI tells reps who to call, what to pitch, and when.

2.6x avg. revenue growth in year 1

Proton PIM

The only PIM that enriches your catalog and manages your taxonomy with AI.

10,000 SKUs enriched in 5 hours

Proton eCommerce AI

Personalized website recommendations powered by your full order history.

73% click-to-order conversion
faq

Questions? We've answered these a lot.

What types of order formats can Proton handle?
Can order entry automation handle messy customer requests?
What if my reps don’t want to use another new tool?
Do I need to be a Proton customer to use Quote & Order Entry Automation?
What if I already have an order entry tool?
Does Proton work with my ERP?
What happens if the AI-generated order is wrong?
Will my inside sales reps still be involved, or does Proton fully automate the process?
What happens if pricing updates after we send a quote?
How long does implementation take?
How is Proton different from generic OCR or document automation tools?

Have more?

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